Terms & Conditions / Privacy Policy

Privacy Policy - Dr Morse Herbs UK

Here at Dr Morse Herbs UK we take your rights to privacy with the utmost respect. We will only be collecting and using your personal data to deliver our products and services and provide you with any communications that you elect to receive. You are free to opt out of receiving this extra information at any time.

A few terms that are important when reading the detail below.

“This website" refers to all content on www.thejuiceretreat.co.uk/drmorseherbs

“We” refers to Dr Morse Herbs UK

“You” and “Your” refers to a visitor to the Dr Morse Herbs UK website

We also have a sister site, The Cotswolds Juice Retreat which is controlled by a separate but similar privacy policy which can be viewed on that website. Whilst Dr Morse Herbs site is in a sub-directory of The Cotswolds Juice Retreat website the two sites are for separate companies and as such each has its own privacy policy.

Personal Information

What data do we collect and what for

We collect personal data in a number of places on this website to execute our services and also stay in touch with our clients.

Contact Form - Our contact form asks for your name, address and phone number so we can contact you and reply to your enquiry.

Email News - Our email marketing system allows you to opt-in to receive selected news and offers. This has a link in every email that lets you unsubscribe and manage your profile. You will not be automatically subscribed to this database from using our services. You will need to consciously log your details and reply to our double opt-in email to confirm acceptance.

Online Shop System - We ask for personal details when you purchase our products. Your name address, email, and phone number will be collected and stored to allow us to contact you through the delivery process. Records of this are stored for the purposes of financial record keeping. We do not collect your payment details, this is done through a secure third part database such as PayPal or WorldPay. You need to provide these personal details as part of your purchase contract with Dr Morse Herbs UK.

Performance Analytics - We may run analytics systems on our website to help us improve our services. Whilst this uses tracking cookie technology, no personal identifying data is collected. This is an anonymised service.

What data is stored and where

Contact Form - No data is stored. The personal data is sent over a secure link via email.

Email News and offers - The data is stored on the secure MailChimp servers, which have various locations globally.

Online Shop System - This data is on our secure servers for a period to allow us to deliver your products.

Payment Data - This is stored on secure payment systems run by PayPal or WorldPay. We do not store your payment details in any form.

What data is processed

Contact Form - This data is only emailed directly to a contact at Dr Morse Herbs UK. This data is not processed further.

Email News - The data is processed by MailChimp in order to send bulk email news and offers as requested. You can access a preference centre whereby you can elect to unsubscribe from this database should you no longer wish to receive communications from us.

Online Shop System - No processing of data is done by this system. We simply store your personal data in order to deliver our products. There will be a series of emails which are sent to you which are the normal transaction based emails.

Data sharing

We will not pass on or sell your details to any third party for marketing purposes You will be asked to enter your payment data into a secure payment platform as part of our secure checkout process. You will be sharing with a secure payment provider. As far as we know, MailChimp, Google, PayPal and WorldPay are all secure and comply to GDPR laws in the EU. Your Rights You have the right to request what personal data we may have stored for you. You may also request that we amend or delete this data as required. In the first instance send your request to helen@thejuiceretreat.co.uk where we will respond to your request promptly.

Content

The content on this website is provided as a guide to the products and services, company and benefits of trading with Dr Morse Herbs UK. The content does not form part of any contract entered into with Dr Morse Herbs UK. We have made reasonable endeavours to ensure the content is a fair reflection of our products and services and that the links are valid and appropriate to the nature of our business.

Cookies

We use cookies for Google analytics to help us understand how people are using our website so we can improve it for the future. The data that Google collects is anonymous and cannot be used to identify you.

We also use cookies to control your online shopping session. If you have set your browser to refuse cookies some functions of the site may not work, this will include placing orders.

Links

This web site contains links to other sites that may be of interest to our visitors. This Privacy Policy applies to the www.thejuiceretreat.co.uk/drmorseherbs/ website only. We are not responsible for the maintenance of linked content or the privacy and security of the third party website and its content.

We share links to social media platforms where we have a presence. We do not control privacy or security on these platforms.

Copyright

The design, logos and content on this website are the property of Dr Morse Herbs UK. Copying from the web site is prohibited. If you would like to use any of the material contained on the site please send your request by email.

Changes

Any changes we may make to this privacy policy in the future will be added to this page. Please check this page for the latest policy.

Contact

If you would like to contact us regarding this policy please send an email to helen@gthejuiceretreat.co.uk clearly marked as a privacy policy or GDPR request. Helen Holterman is the nominated Data Protection Officer (DPO) for Dr Morse Herbs UK.

Law

The use of this site and any data associated with it is governed by English Law. This will include the latest General Data Protection Regulations (GDPR)

(Reviewed: 10th May 2018)

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